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Frequently asked questions

How Long Will The Shipment Stay Frozen?
The shipment will stay frozen till the end of your delivery day. The product must be put in the freezer as soon as possible upon delivery.
How Do We Handle The Dry Ice?
The dry ice is extremely cold (-75 C). Keep it out of the reach of children and pets. Do not touch with bare hands. Do not put down drains or in glass containers. Leave it safely exposed to the air and it will dissipate into the air.
Can You Ship To My Office?
Yes we can ship to your office. The product arrives frozen and if kept in the unopened package you will have time to get it home to your freezer the same day.